Blogs

For years, I thought the problem was everyone else. The clients were too price-sensitive. The economy was too difficult. The competition was too aggressive. The market was unfair. At least...

Early in my career, I spent a lot of time studying successful veterinary clinics. I looked at their buildings. Their equipment. Their staff. Their social media pages. Their long lines...

  One of the scariest realizations of my career had nothing to do with medicine. It had nothing to do with competition. It had nothing to do with the economy....

There was a time when I blamed the competition for everything. If another clinic was growing faster, I assumed they had a better location. If they had more clients, I...

Most veterinarians are waiting for something to happen. A better economy. More clients. A better location. A stronger team. A lucky break. We tell ourselves that once those things arrive,...

For a long time, I believed my clinic’s problems were caused by things outside my control. The economy. The competition. The location. The staff. The clients. The circumstances. Then I...